Privacy Policy

The Battiston Lyonga Foundation — House of Hope — is a non-profit organisation registered in the United States and operating in Cameroon. Our registered address is 15712 Buckford Landing Place, Sun City Center, Florida 33573, USA. You can contact us at [email protected] or +001 770 990 3969.

We collect information you provide directly to us, including: your name and email address when you subscribe to our newsletter or contact us; your name, contact details, and payment information when you make a donation (payment card data is processed by Zeffy and never stored by us); your name, skills, and availability when you apply to volunteer; and any information you include in messages sent to us via our contact form.

We also collect limited technical data automatically, including your IP address, browser type, and pages visited, to help us understand how our website is used and to improve it.

We use your personal data to: process and acknowledge your donations; respond to your enquiries and volunteer applications; send you updates about our work (where you have consented); improve our website and communications; and comply with our legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (such as Zeffy for payment processing) who are contractually bound to protect it.

We process your personal data on the following legal bases: your consent (for newsletter subscriptions and marketing communications); the performance of a contract (for processing donations and volunteer applications); our legitimate interests (for website analytics and improving our services); and compliance with legal obligations.

We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law. Donation records are retained for seven years for accounting and legal compliance. Newsletter subscriber data is retained until you unsubscribe. Volunteer application data is retained for two years.

Depending on your location, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict our processing; and data portability.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. If you are in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority.

Our website uses essential cookies to function correctly, and analytics cookies (where you consent) to help us understand how visitors use the site. You can control cookie preferences through your browser settings. We do not use advertising or tracking cookies.

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites. Our donation processing is handled by Zeffy, whose privacy policy governs the handling of payment data. We encourage you to review Zeffy's privacy policy at zeffy.com.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. The date at the top of this page indicates when the policy was last updated.

If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected] or write to us at 15712 Buckford Landing Place, Sun City Center, Florida 33573, USA.